Privacy Policy for Soulistic

Last Updated: September 13, 2023

1. Introduction

Welcome to Soulistic (“we,” “our,” or “us”). Soulistic is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, share, and protect your data when you visit our website at (“Website”) and use our services. We comply with the Protection of Personal Information Act, 2013 (POPIA) and other applicable data protection laws.

2. Information We Collect

We may collect the following types of information when you visit our Website or use our services:

2.1 Personal Information:

  • Name
  • Email address
  • Phone number
  • Location data

2.2 Usage Data and Cookies:

  • Information about your use of our Website, including your IP address, browser type, operating system, and device information.
  • Cookies: We use cookies and similar tracking technologies to collect Usage Data. For more information on cookies, please see our “Cookies Policy” section below.

2.3 Practitioner Data:

  • Information provided by wellness practitioners, including business details and marketing preferences.

3. How We Use Your Information

We use your information for the following purposes:

3.1 Providing Services:

  • To provide you with access to our central wellness hub and related services.
  • To facilitate your search for quality wellness practitioners.
  • To offer digital marketing services to wellness practitioners to promote their businesses.

3.2 Communication:

  • To send you updates, newsletters, and promotional materials.
  • To respond to your inquiries and provide customer support.

3.3 Legal Obligations:

  • To comply with legal obligations, such as tax and regulatory requirements.

4. Data Sharing

We may share your information in the following circumstances:

4.1 With Wellness Practitioners:

  • We may share your information with wellness practitioners when you express interest in their services through our platform.

4.2 Service Providers:

  • We may share your information with third-party service providers who assist us in delivering our services.

4.3 Legal Requirements:

  • We may disclose your information if required by law or in response to a lawful request.

5. Data Security

We take data security seriously and have implemented measures to protect your information:

5.1 Encryption: We use encryption to protect data transmitted to and from our Website.

5.2 Access Control: We restrict access to your data to authorized personnel only.

5.3 Data Retention: We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

6. Your Rights

You have certain rights regarding your personal information under POPIA:

6.1 Access: You can request access to the personal information we hold about you.

6.2 Correction: You can request corrections to your personal information if it is inaccurate or incomplete.

6.3 Deletion: You can request the deletion of your personal information under certain circumstances.

6.4 Objection: You can object to the processing of your personal information.

7. Cookies Policy

Our Website uses cookies and similar tracking technologies to collect Usage Data and enhance your browsing experience. For detailed information about our use of cookies, including the types of cookies we use and how to manage your cookie preferences, please see our “Cookies Policy” available on our Website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:


Postal Address: 12 Gerard Street, Observatory, Johannesburg, South Africa

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website or through other appropriate means.

By using our Website and services, you agree to the terms of this Privacy Policy. Please review this policy periodically for any updates or changes.